Frequently Asked Questions

Effortlessly Post Your Ads on Solar Energy Supply Stores

Follow these simple steps to create and publish your ad on Solar Energy Supply Stores:

1. Log In to Your Account

Sign in to your profile on Solar Energy Supply Stores to get started.

2. Click “Sell”

Click the "Sell" button on the platform, or simply click here to begin.

3. Fill Out the Details

  • Select the appropriate category for your item.
  • Upload clear, high-quality photos to showcase your product.
  • Create a catchy title and write a detailed description that highlights the key features of what you're selling.
  • Set a fair and competitive price.
  • Double-check all the details to ensure accuracy.

4. Submit Your Ad

If everything looks good, click the “Post Ad” button to send your listing for review.

What Happens Next?

Once you’ve submitted your ad:

  • Our team will review it to make sure it complies with our guidelines and that all information is accurate.
  • If approved, your ad will go live, and you’ll receive a confirmation email.
  • If changes are required, we’ll let you know the necessary edits to get your ad approved.

That’s all it takes to join the Solar Energy Supply Stores family!

P.S. For additional help, watch our short video guide for a step-by-step walkthrough.

Welcome aboard, and happy selling! 🚀

Your Guide to Shopping on Solar Energy Supply Stores

Make the most out of your shopping experience with these simple steps:

1. Find Your Desired Item

Use the search bar and filters to quickly locate what you need. With over a million listings, you’re bound to find exactly what you’re looking for.

2. Connect with the Seller

  • Chat directly with the seller via Solar Energy Supply Stores or give them a call.
  • Arrange a face-to-face meeting to discuss details and negotiate the price.

3. Collect Your Item or Arrange Delivery

  • While we take steps to verify our sellers, it’s always wise to double-check yourself.
  • Meet the seller in a public place for safety. Inspect the item carefully and ensure it meets your expectations before making any payment.

4. Share Your Feedback

  • Let others know about your experience by leaving feedback on the seller’s page.
  •  Your review helps create a trustworthy marketplace for everyone!

P.S. Want additional guidance? Watch our short video tutorial for a clearer understanding of the process.

Happy shopping! 🌟

How to Report Suspicious Activity on Solar Energy Supply Stores

Your vigilance helps keep our platform safe and trustworthy for everyone. If you encounter something suspicious, follow these simple steps to report it:

1. Click on “Report Abuse”

Locate the “Report Abuse” button on the page of the suspicious listing or seller.

2. Choose the Reason

Select the reason that best describes your concern.

3. Provide Detailed Information

  • Add a comment with as many details as possible to help our team understand the situation better.
  • Once complete, click the “Send” button to submit your report.

What Happens Next?

Our Support Team will review your report promptly. If the case is confirmed as a scam, we will take immediate action, including blocking the seller.

Thank you for helping us maintain a secure marketplace for millions of users. Together, we can prioritize safety and ensure a trustworthy environment for all! 🚦

Boost Your Sales with Premium Services on Solar Energy Supply Stores

Our Premium Services are tailored tools designed to help sellers promote their listings effectively.

Why Choose Premium Services?

  • Sell Faster: Increase the visibility of your ads and attract more buyers in less time.
  • Reach More Clients: Gain up to 100x more exposure for all your listings!

Ready to Upgrade?

Discover the various Premium Services we offer to take your sales to the next level. Learn more here.

Start using Premium Services today and watch your sales soar! 🚀✨

We're Not a Shop – We're a Marketplace!

At Solar Energy Supply Stores, we connect people, not products. Our platform is a marketplace where you can:

  • Sell your items.
  • Buy goods directly from real individuals.

Every transaction you make is with another person, not with us. We’re here to make it easier for buyers and sellers to connect, but the deals are entirely yours to make.

Solar Energy Supply Stores: Helping People Find Each Other. 🌟

No, we don’t provide delivery services. However, you can always coordinate with the seller to arrange a delivery method that works best for both of you.

At Solar Energy Supply Stores, we facilitate connections – the rest is up to you! 😊

If you’ve posted your ad but can’t locate it, don’t worry! Here’s what you should do:

1. Be Patient

  • Ads go through a review process to ensure they comply with our guidelines.
  • Your ad will typically appear in search results within a few hours.

2. Check Your Inbox

  • Once your ad is approved, you’ll receive a notification letting you know it’s live.
  • If edits are needed, we’ll specify what needs to be adjusted before it can go live.

Important Reminder

  • Making changes to your ad will send it back into review. During this time, it won’t appear in search results.

3. Manage Your Ads

  • Sign in to your Solar Energy Supply Stores account and click on “My Adverts” to check the status of all your ads or make edits if necessary.

Your ad will be live soon—thank you for your patience! 😊

Want to boost your sales and attract more buyers? Here are some handy tips to help you sell like a pro:

1. Focus on Details

  • Take high-quality, relevant photos of your goods to grab attention.
  • Write a clear and detailed description of your product.
  • Complete all the fields in your profile to build trust and provide buyers with more information.

2. Make Your Ad Risk-Free

  • Avoid asking for prepayments, as it may deter potential buyers.
  • Partner with delivery services that allow buyers to pay after they’ve inspected the item to ensure it meets their expectations.

3. Stay Responsive

  • Quick replies can make all the difference. Stay online or enable SMS notifications with Boost Packages to respond promptly to inquiries.

4. Build Your Reputation

  • Encourage buyers to leave positive reviews about their experience. A high rating and good feedback increase your credibility and attract more buyers.

5. Use Premium Services for Maximum Visibility

  • Need a quick sale? Premium Services can boost your ad’s visibility and get you up to 500x more customers!
  • Learn more about our Premium Services and how they can help you sell faster here.

Would you like me to save any of these tips or details about Premium Services so you can refer back to them later? 😊

What is a “Verified ID” Badge, and How Can You Get It?

The “Verified ID” badge on Solar Energy Supply Stores signifies that a seller has successfully verified their identity through the KYC (Know Your Customer) process. Here’s everything you need to know about it:

What is a “Verified ID” Badge?

  • A badge displayed on the seller’s profile and ads.
  • It shows buyers that the seller has undergone identity verification, ensuring more trust and credibility.

What is KYC Verification?

  • A process where the seller’s ID document is authenticated and matched with a selfie.
  • Conducted using SmileID, a trusted identity verification solution.

How to Get a “Verified ID” Badge

  1. Have an Active Boost Package: This feature is exclusive to sellers with Boost Packages.
  2. Request ID Verification:
    • Go to your profile settings.
    • Click on “Verified ID Badge” and follow the instructions.
  3. Complete the Verification Process: Take a selfie, provide your ID details, and submit them for review.

Why Can’t I See the “Verified ID Badge” Option?

  • You may not have any ads yet. This feature appears in your settings only after creating at least one ad in any status.

Steps to Pass KYC Verification

  1. Take a clear selfie in good lighting.
  2. Submit your ID details accurately.
  3. Ensure your ID matches your selfie.

How Long is the Badge Valid?

  • The badge is tied to your Boost Package.
  • When your package expires, the badge will become inactive, but your verification remains valid. Once you activate a new Boost Package, the badge will reappear on your profile and ads.

What if I Don’t Get the Badge After Submitting My ID?

This could happen for a few reasons:

  1. Document Not Found in the Database: You’ll receive a notification to upload another document.
  2. Poor Picture Quality: Ensure your face is clearly visible, and retake your selfie in good lighting.
  3. Incorrect ID Number: Double-check the information and resubmit. If unsuccessful, try another document type.

By earning the “Verified ID” badge, you’ll establish credibility and attract more buyers. Follow these steps to stand out on Solar Energy Supply Stores! 🚀

 

Posting Rules for Solar Energy Supply Stores

To ensure your adverts comply with our guidelines and get maximum visibility, follow these posting rules:

1. Write a Precise Title

  • Make your title clear and specific to attract the right buyers.

2. Provide an Accurate Description

  • Add a brief and clear description of your item or service. Avoid using any false or misleading information.

3. Use Unique Images

  • Upload original photos taken by you.
  • Avoid adding contact information or watermarks on your images.

4. Set Realistic Prices

  • Ensure the price of your item reflects the actual market value for similar products.

5. Provide Correct Contact Details

  • Enter accurate contact information to make it easy for customers to reach you.
  • Respond to calls or messages promptly to maintain customer trust.

6. Location of Items and Services

  • All products and services listed must be available in Nigeria.

7. Follow Legal Guidelines

8. Post Items Separately

  • Stick to the rule: 1 ad = 1 item. Each item should have its own unique listing.

9. Avoid Duplicate Ads

  • Create unique adverts for each listing. Identical ads are considered duplicates and may be rejected.

By adhering to these rules, you’ll ensure a smooth experience for both you and your potential buyers. Happy selling! 😊

Want to attract more buyers and sell faster? Follow these tips to create an outstanding ad:

1. Craft a Clear and Attractive Title

  • Include the name of the item you’re selling in your title.
  • Make it eye-catching and appealing to grab buyers’ attention.

2. Set a Fair and Relevant Price

  • Research the market to ensure your price aligns with similar items.
  • Irrelevant or unrealistic prices may lead to your ad being declined.

3. Write an Informative Description

  • Provide clear and accurate details about your product or service.
  • Avoid including any false or misleading information.

4. Upload High-Quality, Unique Photos

  • Use original photos taken by you—don’t use images downloaded from the internet.
  • High-quality photos that showcase your item attract more potential buyers and calls.

5. Provide Accurate Contact Information

  • Double-check your contact details to ensure buyers can easily reach you.
  • Respond promptly to incoming calls and messages, or call back as soon as possible.

6. Complete Your Profile and Ad Fields

  • Fill out all fields in your profile and advert to provide potential buyers with comprehensive information about you and your products.

7. Build Trust Through Positive Feedback

  • A good rating increases buyer confidence in you as a seller.
  • Encourage previous buyers to leave positive reviews and focus on providing quality products.

8. Make Your Ad Risk-Free

  • Highlight that no prepayments are required.
  • Offer delivery options that allow payment upon receiving and inspecting the product.

Bonus Tip

For a step-by-step walkthrough, watch our short video guide to create the most effective ad possible!

By following these tips, you’ll increase your chances of attracting more buyers and successfully selling your items. 🚀